iMEDiHelp have put together a Frequently Asked Questions and answers to help with any questions you may have.

Breast Enlargement System

Frequently Asked Questions:

Q: How long do i have to use the system for?

A: This varies from user to user depending on how many cup sizes you want to increase your breasts by. Swelling occurs normally after several sessions and this is followed by proper increase and growth after 4-6 weeks. Most people use the system for about 6-9 months to achieve their desired goal.

Q: How often do i have to use the system?

A: It is recommended that the system is used daily for between 30 – 60 minutes and this can be divided into two sessions if necessary. Some people use the system for 1 – 2 hours per session for quicker results. 

Q: Can i sleep with the system in place?

A: Due to the fact that the cups are fitted with the special airlocks, it is feasible to leave the cups in place whilst sleeping and some users do this, although with normal use, this is not required to achieve good results. 

Q: Is the system painful?

A: No, it is not painful. There will be some reddening and discomfort when pumping as the breasts increase but this is necessary to obtain results and resolves after pumping. If you are experiencing pain this means you are over-pumping.

Q: How do i know what size cup system to buy?

A: Please use the sizing guide shown above and email us if you are unsure.

Q: Are the results permanent? 

A: It would be easy for us to promise permanent results as some other companies may do, however, this depends and varies from user to user. We never guarantee this however, as you will see from the results on the internet forums, many users achieve long-lasting results even after stopping pumping. 

Q: Is the system safe to use? 

A: Yes. We are not aware of any evidence showing that the system can cause any serious problems or side effects. Many surgeons and doctors recommend the system to their patients before and after breast augmentation filling procedures.

Q: Who should not use the system?

A: Although there is no evidence to the contrary, it is probably safer for pregnant or breast-feeding women not to use the system. There is no age limit on using the system, however, it is advisable to wait until the breasts have stopped developing until using the system. People who have a medical history of blood clotting problems or multiple breast cysts etc are advised not to use the system. Please email us before purchasing if you are unsure whether the system is safe for you.

Q: Can I use the system if i have had a breast implants? 

A: No, this is not recommended. However, you can use the system if you have had an explantation (removal of implants). 

Q: Can I use the system before and after a breast lipo/fat transplant procedure?

A: Yes. The system is regularly used for this to improve the results and it is best to discuss this with your breast surgeon beforehand.

Q: I have uneven size breasts. Can I still use the system? 

A: Yes. Mosts breasts are uneven (asymmetrical). Normally, this is unnoticeable to most people and you can simply use the system normally. If you are concerned that your breasts are significantly uneven, then this system is ideal. The cups have airlocks built in to them which means you can pump on one breast more than the other. Also, you can detach the main tubing from the Y piece connector to convert the system into a single system if you only want to pump one breast to make it the same size as the other one. 

Q: Will the system affect my hormone levels or periods?

A: No, the system does not affect the body’s endocrine levels. If you find that your breasts become painful and more swollen during your period, then, you may prefer not to use the system during this time. 

Q: Can the system be used with other systems?

A: Yes. Our cups, tubing and hand pump will fit other systems such as the Brava and Bosom Beauty system. 

Q: Are there any on-going costs of using the system?

A: No, not really. We recommend using a good moisturising cream on the skin before and after pumping. All our parts are made from high quality materials and are guaranteed for 1 year. The only other purchase will be a larger set of breast cups as you progress depending on how large you want your breasts to become. We keep all parts available in stock. 

Q: Do I need to use any additional pills, herbs or creams with the system?

A: No, this is not required for good results. However, some users take these additionally to enhance their results.

Buttocks Enlargement System

Frequently Asked Questions:

Q: How long do i have to use the system for?

A: This varies from user to user depending on how many cup sizes you want to increase your buttock by. Swelling occurs normally after several sessions and this is followed by proper increase and growth after 4-6 weeks. Most people use the system for about 6-9 months to achieve their desired goal.

Q: How often do i have to use the system?

A: It is recommended that the system is used daily for between 30 – 60 minutes and this can be divided into two sessions if necessary. Some people use the system for 1 – 2 hours per session for quicker results. 

Q: Can i sleep with the system in place?

A: Due to the fact that the cups are fitted with the special airlocks, it is feasible to leave the cups in place whilst sleeping and some users do this, although with normal use, this is not required to achieve good results. 

Q: Is the system painful?

A: No, it is not painful. There will be some reddening and discomfort when pumping as the buttocks increase but this is necessary to obtain results and resolves after pumping. 

Q: How do i know what size cup system to buy?

A: Please use the sizing guide shown in the product description and email us if you are unsure.

Q: Are the results permanent? 

A: It would be easy for us to promise permanent results as some other companies may do, however, this depends and varies from user to user. We never guarantee this however, many users achieve long-lasting results even after stopping pumping. 

Q: Is the system safe to use? 

A: Yes. We are not aware of any evidence showing that the system can cause any serious problems or side effects. Many surgeons and doctors recommend the system to their patients before and after buttocks augmentation filling procedures.

Q: Who should not use the system?

A: There is no age limit on using the system, however, it is advisable to wait until the buttocks have stopped developing until using the system. People who have a medical history of blood clotting problems are advised not to use the system. Please email us before purchasing if you are unsure whether the system is safe.

Q: Can I use the system if i have had a buttock implants? 

A: No, this is not recommended. However, you can use the system if you have had an explantation (removal of implants). 

Q: Can I use the system before and after a buttocks lipo/fat transplant procedure?

A: Yes. The system is regularly used for this to improve the results and it is best to discuss this with your buttocks surgeon beforehand.

Q: Will the system affect my hormone levels or periods?

A: No, the system does not affect the body’s endocrine levels.

Q: Are there any on-going costs of using the system?

A: No, not really. We recommend using a good moisturising cream on the skin before and after pumping. All our parts are made from high quality materials and are guaranteed for 1 year.

Q: Do I need to use any additional pills, herbs or creams with the system?

A: No, this is not required for good results.

UriLok (Male Urinary Incontinence Clamp)

Frequently asked questions about the UriLok™ Incontinence Clamp for Men

How does the UriLok incontinence clamp work?

The  UriLok gentle pressure on your urethra to stop the flow of urine. Simply adjust it to your size and fit (it is really easy) and the clamp will restrict the flow by applying gentle pressure to only the top and bottom of your penis. The UriLok™ is worn just behind the head of the penis and should be comfortable but effective, and urine leakage should stop.

Is the UriLok™ clamp small enough not to be noticed?

It is only 3 inches long and 1/2 inch wide – made entirely of plastic and a medical approved foam it is lightweight, discreet and, more importantly, super-comfortable.

Is the UriLok™ adjustable?

The closing mechanism is adjustable to accommodate 4 different levels of pressure to achieve the proper amount of compression to prevent urine leakage without discomfort.

What is included in a UriLok™ Kit?

You’ll one UriLok clamp, full instructions and a storage bag. 

How do I clean my UriLok™ clamps?

Simply hand-wash your UriLok clamp with soap and warm water, rinse and towel dry, you can even wear it again after rinsing. 

Will the UriLok™ impair circulation or sensation?

A UriLok™ clamp has been specifically designed to apply slight pressure to the top and bottom of your penis; it takes very little pressure to stop the flow of urine. You’ll find that blood circulation is not restricted on the sides of your penis and when you’ve adjusted it to a comfortable fit it will control dribbles and leakage without affecting sensation or circulation to your penis. You will still have the normal feeling to relieve yourself when your bladder is full.

Can I go into a swimming pool or hot tub wearing the UriLok™ clamp?

Yes, chlorine should not affect the clamp, but rinse the clamp afterwards to prevent any chlorine irritation to your skin.

How do I know if the UriLok™ clamp is safely positioned?

You should not be able to feel the clamp if it is positioned correctly and all leakage has stopped. If you can feel the UriLok clamp either it is uncomfortable or painful then you have it too tight. 

Will the UriLok™ clamp work if I am circumcised? Or not circumcised?

Yes the UriLok works if you are with foreskin or without! It will still be effective giving you dryness and comfort all day and all night long.

Do I need to consult my doctor before using a UriLok™ clamp?

Not unless you feel it is necessary to do so. Obviously once you have used it and found out how effective it can be we would welcome you telling your Doctor or Healthcare provider so that they can pass the message onto to other men who would benefit from using the UriLok.

Can I wear the UriLok™ when travelling?

Yes! There are no metal parts so you won’t set off any alarms at airport security. A UriLok clamp will give you the confidence to travel more – you won’t have to worry about accidents, pads and discomfort!

I am wearing the UriLok™ still dribbling. What should I do?

Adjust the UriLok – you should not have any leaks or dribbles. To get the perfect fit the clamp size may just need adjusting slightly.

How long can I wear the UriLok™?

You can wear it 24/7 The UriLok clamp is designed to apply slight pressure only on the top and bottom (urethra side) of your penis, and not on the sides, so blood circulation is not impeded. Most men do not leak as much whilst lying down, so we suggest to our customers that they loosen the clamp slightly when retiring for the night.

How long will a UriLok™ penis clamp last?

It really will depend on the amount of time the client uses the clamp it can vary between 4 hours, 8 hours, 12 hours —all day and all night in some cases. The clamp should last anywhere from 8 to 12 months; depending on the usage. 

 

Vacuum Erection System

Frequently Asked Questions

Q:Does It Work??

A:Yes, it does work. When vacuum is correctly applied to the penis it will draw in blood and create an engorgement to mimic a natural erection. Care must be taken to read the instruction booklet.

Q:How Well Do Vacuum Erection Devices Work?

A:Studies suggest that about 50%-80% of men are satisfied with the results of VEDs.

Q:How long does it take?

A:This depends upon the nature and degree of your impotence. In a semi-erect penis this can be quickly achieved in four or five strokes of the pump (10/15 seconds). Where prolonged impotence has been the case, 10/20 strokes of the pump may be required and could take several minutes.

Q:Who Should Consider Using a Vacuum Erection Device?

A:Vacuum erection devices are safe and can be used by patients with ED caused by many conditions, including:

  • Poor blood flow to the penis
  • Diabetes
  • Surgery for prostate or colon cancer
  • Psychological issues such as anxiety or depression

Q:Can any age person use the vacuum device?

A:There appears to be no lower or upper age limit.

Q:What Are the Side Effects of Vacuum Erection Devices?

A:An erection obtained by the vacuum erection device is not the same as an erection achieved naturally. The penis tends to be purplish in color and can be cold or numb. Other side effects can include:

  • A black and blue mark or small area of bruising on the shaft of the penis. This is usually painless and generally will resolve in a few days.
  • Decrease in the force of ejaculation. The constriction band traps the ejaculate or semen at the time of orgasm. This is not dangerous and usually does not cause pain. The semen will usually dribble out once the constriction band is removed. Generally, this does not interfere with the pleasure of a climax or orgasm.

Q:Can I ejaculate?

A:This will depend upon the tightness of the constriction band requirement to hold an erection.

Q:Does the iMEDihelp Vacuum Erection Device / Penis Pumps fit everyone?

A:Rarely do we find an occasion to supply a longer or wider vacuum tube, but these are available.

Q:How often can I use the vacuum device?

A:You should not keep the constriction ring on for more than thirty minutes, but after removal and a resting period, the system can be used again. However, sensible caution should be taken to avoid soreness from overuse.

Q:Do I need a doctors certificate?

A:No – vacuum therapy devices are clinically proven and no prescription is required.

Q:Can I Use the vacuum device if I am on blood thinning drugs, aspirin etc?

A:You should use a lower vacuum and start slowly. Our Classic Manual Penis Pump is available with a manometer gauge upon request. This gauge shows the vacuum pressure you are drawing. It also shows the maximum you should draw.

Q:Can I use a vacuum device while using viagra or similar erectile drug?

A:Yes. A vacuum pump or an erection ring from the device may be a useful combination in restoring firmness to erections where prolonged use of erectile dysfunction drugs are in use.

Q:What is the success rate?

A:This is difficult to monitor. However, used properly and with good partner compliance mutual sexual satisfaction can be easily achieved. Confidence and determination are prerequisites.

PelvicToner

Frequently Asked Questions:

Q:Can I use the PelvicToner with a IUD fitted?

A:You should have no problem using the PelvicToner with an IUD fitted. The PelvicToner is inserted into the vagina to a maximum of 100mm, so it should not enter the uterus, where your Intrauterine Device (IUD) is positioned

Please note that we are not in a position to make any recommendation concerning your particular situation; if you have any doubt that the PelvicToner is appropriate for you, we recommend that you discuss it with your doctor, or other appropriate healthcare professional, before using it.

Q:I can’t close my PelvicToner, what’s wrong?

A:There are 2 standard springs in the pack, which sometimes get completely entangled and look like one single spring. When this “double spring” is inserted, the device won’t close properly.  It is most likely that this is what has happened in your case.

It is a simple to remedy. If you remove the “double spring” from your PelvicToner, you should be able to pull the two single springs apart easily and insert one of them on its own. The device should then close easily.

Q:How do I use the different springs to change how hard I have to squeeze?

A:To change the amount of resistance that you squeeze again, simple change the spring that you use as follows:

pelvictoner

*Slot 1 is nearer the hinge, slot 2 is nearer the tip

Q:What if I can’t squeeze the PelvicToner closed?

A:First, check that you are using it correctly – go over the instructions carefully and, in particular, check that you are using it so that it opens up and down (not side to side). You may not be able to squeeze the toner fully closed straight away, but as long as you can feel some closing movement if you hold the handle lightly, you are using the correct muscles.

Q:Should I worry about soreness?

A:The PelvicToner may produce some soreness or a slightly uncomfortable feeling, but no more than exercising any other body part.

If it hurts stop and allow the muscles to recuperate, before trying again. It will help enormously if you are relaxed and well lubricated before you begin.

If soreness persists stop exercising and consult your doctor.

Q:How do I clean my PelvicToner?

A:Hand wash with soap and water before and after use, or use your dishwasher. Wash springs in warm water, but do not soak. NEVER use any form of bleach.

Q:What happens if I stop my pelvic floor exercises?

A:If you do not exercise your pelvic floor muscles regularly, they will lose strength and tone and you risk being back where you started. We recommend that you continue to exercise regularly.

Q:What allergy information do you have on the PelvicToner

A:For your extra protection the PelvicToner is made from medical grade ABS plastic. The springs are stainless steel and should not rust or corrode.

The PelvicToner does not contain any latex.

Q:Who should NOT use the PelvicToner?

A:Do not use the PelvicToner if you are, or may be, pregnant or have just given birth. For most women this means waiting 8-12 weeks after birth, and until any episiotomy has healed, before commencing toning exercises.

Women who are postpartum, prone to genito-urinary tract infections or who have had prior genito-urinary tract surgery should consult their physician prior to using the product.

Q:Is stress incontinence a common problem?

A:You are not alone – over 200 million women suffer from incontinence world wide.

It is estimated that between 4 and 7 million women in the UK suffered incontinence in the past year.

Stress incontinence affects one in three new mums, which means that EACH WEEK 5,000 new mothers in the UK will develop stress incontinence!

Research shows that 38% ($4.5 million) of all menstrual pads sold are used to self treat incontinence – this only addresses the symptom, not the root cause of the problem, and also poses major environmental issues

At present there are over 150 operative procedures for stress incontinence and one of the most common is the insertion of a supportive tape (TVT Tension-free Vaginal Tape).

Most doctors agree that exercising the pelvic floor muscles is the best way to protect and treat yourself against these ailments. Whilst exercise may not provide a complete solution for all women it is certainly a good first step and one that you can maintain with very little effort or disturbance to your daily routine.

However, there may be other factors at work such as infection, inflammation, injury, abnormalities of internal pelvic organs, or emotional factors. It is important for women experiencing any of the symptoms described to check with their health care professional to determine the cause and proper treatment of the problem.

Q:What is stress incontinence?

A:In stress incontinence, urine leaks out occasionally when doing such things as coughing, sneezing, lifting, or exercising because the increase in pressure in the abdomen puts ‘stress’ on the bladder

Stress incontinence is usually caused by a lack of support for the bladder because the pelvic floor muscles have been stretched or weakened by childbirth. The situation is often made worse following the menopause because the lack of oestrogen causes the vaginal muscles to slacken and atrophy.

Being overweight or diabetic can also be contributory factors.

The symptoms can be cured completely in the vast majority of cases by keeping your pelvic floor muscles string and healthy with regular, effective exercise.

Q:Why is stress incontinence a problem that I should worry about?

A:All new mothers risk suffering from embarrassing leaks because of damage caused to the pelvic floor and vaginal canal during childbirth. Unless active steps are taken to strengthen the pelvic floor after childbirth the problem can persist for your lifetime. Even those women that experience few symptoms in the early years will face major problems as the natural changes following menopause cause the vaginal muscles to atrophy and weaken.

Stress incontinence is most often caused by the stretching of the pelvic floor muscles during childbirth but there are other contributory factors such as lack of exercise, obesity and even sexual activity. In recent surveys up to half of new mothers reported bladder control problems but to suffer the problem for any more than a few weeks is neither normal nor acceptable.

It is estimated that between 5 and 7 million women in the UK suffer with stress incontinence including a third of all new mothers and one in ten women in the workplace.

There is a considerable lack of awareness of the problem, its causes and its cure and there is strong evidence that women at large, and new mothers in particular, have been conditioned to ‘put up and shut up’.

Q:Is the PelvicToner clinically proven?

A:It is essential to meet very strict levels of proven clinical efficacy before a product can be put on the Drug Tariff and made available on prescription. The clinical trials of the PelvicToner were conducted by one of the most highly regarded research institutes in the UK to a protocol that met the most demanding standards of clinical research of this nature. The sample size was robust and very significant for a study of this kind, and much larger than many other comparative studies in this field.

The trial results published in the British Journal of Urology International established non-inferiority of the PelvicToner compared to a three month course of supervised pelvic floor muscle training – the only other course of treatment recommended under NICE Guidelines CG40.

Q:How does the PelvicToner help?

A:The PelvicToner was designed as a self help device for women of all ages to make the pelvic floor (Kegel) exercises developed and promoted by Arnold Kegel much more effective. It directly applies the key principles identified by Kegel:

  • it helps you confidently identify the correct muscles to squeeze
  • it provides a feedback to show that your exercises are being carried out correctly
  • it helps you easily monitor your rapid improvement
  • it provides a mild resistance for you to squeeze against to make your exercise more effective

Q:Is there a cure for stress incontinence?

A:It is well-documented, and has been for over 60 years, that simple, effective pelvic floor exercises can cure 85% of suitable cases of stress incontinence. For those extreme situations where exercise is not enough, there are some pharmaceutical treatments and over 150 surgical interventions.

In the UK the recommended treatment for many years has been a three month course of pelvic floor muscle training supervised by a trained specialist physiotherapist. Few women receive this because of a lack of resources.

Unfortunately, most women who pluck up courage to raise the issue are just given a leaflet. There are no clinical trials to show that giving people a leaflet helps them exercise! In fact, there is ample evidence that it fails most women. Clinical investigation shows that at least a third of women cannot identify their pelvic floor muscles and how to squeeze them. Those that do attempt the exercises get no feedback that theya re doing them correctly and most give up very quickly because of a lack of any improvement.

The PelvicToner is the only pelvic toning device available on GP prescription precisely because it addresses all of these failings.

Q:What is urge incontinence?

A:Urge incontinence means that a woman is unable to hold her urine when there is a strong need to urinate. Women that suffer from U.I. also tend to have more urinary tract infections and skin problems than other women.

The risk of U.I. is especially high during or after pregnancy, following childbirth , during and after menopause, in cases of obesity and cigarette smoking, following prostate enlargement and/or surgery, hysterectomy, radiation therapy to the pelvis; in cases of diabetes, Parkinson’s Disease, back injury, cerebral vascular accident and dementia.

Q:Can I return the PelvicToner for a refund if I don’t use them?

A:No, we are not able to accept returns on the vaginal exerciser product. For health and safety reasons, and also to comply with FDA regulations for vaginal inserts, vaginal exerciser that have been sold to a consumer cannot be restocked and are prohibited from resale.

Softilate Vaginal Dilator

Frequently Asked Questions:

Q: What is the Softilate made of?

A: Softilate is an injection-molded dilator from medical-grade plastics / silicone. They are non-toxic, BPA-free, and latex-free. Softilate is fabricated in a “clean-room” process, ensuring minimal contamination and high quality control. They are designed with a silky-smooth finish that ensures maximum comfort and ease of insertion.

Beyond the materials, they are also designed with many other benefits such as the natural tip shape, external handle, slight taper for easier transition between sizes, an appropriate size range, and other benefits. They are highly effective for treating vaginismus, as well as for post-surgical recovery programs, dyspareunia, vaginal narrowing, vaginal agenesis, and other similar gynecological conditions.

Q: Why are dilators used in treating vaginismus?

A: When used properly, dilators are very helpful with certain parts of vaginismus treatment. The Softilate vaginal dilator can be a very effective tool in helping to eliminate the PC muscle reflex, the underlying cause of vaginismus tightness, burning, and penetration difficulties. It helps enable women to have precise control over the size, speed, and angle of insertions and provide a substitute means to trigger the PC reflex in a sex-like context.

Q: Can the dilators be used to treat other conditions besides vaginismus?

A: Dilators are successfully used by health professionals to treat a wide variety of medical conditions.

Physicians and other health professionals often recommend trainers for post-surgical recovery programs and conditions such as dyspareunia, vaginal narrowing, vaginal agenesis, vaginal atrophy, age related problems/changes, reconditioning the vagina after long periods of no sex, and other similar gynecological issues. The Softilate vaginal dilator set comes with a range of sizes, easy to use handle, and carrying case. In all instances, patients should consult with their physician or healthcare provider for professional treatment recommendations and applicability.

Q: If my hymen is still intact, will using the dilators break it and will this hurt?

A: Hymen membranes typically have few nerve endings and pull apart painlessly.

With physical maturity by the time a woman reaches her late teens, the hymen will typically become a very thin, elastic membrane that may partially separate or fully pull apart. It normally has few nerve endings and correspondingly little feeling or pain when it does pull apart.

If a woman still has whole or parts of her hymen remaining intact prior to dilator insertion, there is a possibility that it either may simply stretch to the side or it may partially or fully pull apart (similarly true with the use of tampons—that the hymen may pull apart to some varying degree).

Q: What types of vaginal dilators are best for treating vaginismus and similar conditions?

A: When choosing a vaginal dilator set to treat vaginismus, women are often perplexed about what requirements are necessary. The dilator sets that are available through this website have been carefully designed for maximum effectiveness in treating vaginismus and other similar vaginal conditions (see your physician for individualized recommendations). Among the most important factors in determining effectiveness are:

 Appropriate Size Range

Dilators that are too big, too small, have large gaps between sizes that make transition difficult, or just do not have enough of a size range, can make vaginismus treatment unnecessarily difficult. Ideally, dilator sets should include dilators beginning with a diameter no larger than 3/4″[19mm], and range upwards gradually to the size of a man’s fully erect penis, about 1-3/8″[35mm] diameter. The length should be a minimum of 3″[76mm] to be long enough to penetrate past the pubococcygeus (PC) muscle bands surrounding the vagina. A set ideally will range in length up to 6″[152mm] to approximate the length of an erect penis or to provide therapeutic value to the deeper vaginal wall tissues where other conditions are being addressed. Women that try to transition directly to full size vaginal dilators (or sometimes vibrators or dildos), usually experience great frustration, especially when a robust program is not followed that teaches about pelvic muscle control.

 The Dilator Shape

A naturally sloping tip is really helpful for comfortable insertion. Also, a slightly tapered barrel helps women to have an easier transition from one size to the next.

 The Surface Texture

A very smooth texture makes it much easier to smoothly insert dilators without any sticking or grabbing. A design with no seams, edge-lines or burrs, also helps ensure that there will be no internal vaginal irritation.

 The Handle

Dilator handles assist women to have greater fine control over the insertion process (easier control over the angle and exact depth) and also helps with hygiene—keeping the hands away from the insertion tip and keeping lubricant off of the hands.

Please note that without an effective program, dilators have limited value in helping with vaginismus. The proper use of vaginal dilators is essential for successful treatment outcomes. When accompanied with a full program to complete the other necessary steps to treatment success, dilators are a helpful tool in retraining the body. Effectively used, they help with treatment exercises designed to eliminate vaginal penetration difficulties and to make a more seamless transition to pain-free intercourse.

Q: Can I return the dilators for a refund if I don’t use them?

A: No, we are not able to accept returns on the vaginal dilator product. For health and safety reasons, and also to comply with FDA regulations for vaginal inserts, vaginal dilators that have been sold to a consumer cannot be restocked and are prohibited from resale.

Q: Do you guarantee the lowest prices?

A:Yes, we guarantee our prices to be the lowest available globally for our products. As our mandate is to help people, we offer quality medical-grade vaginal dilator sets at the best price, and also offer the lowest cost available.

COVID-19 Update

To all our customers, iMEDiHelp is still running and we’re still despatching orders from our warehouse daily. We have increased all on site cleaning and care to ensure all face to face contact is kept to a minimum. We are also actively washing and sanitising our hands when packaging your orders.

iMEDiHelp is running as normal, although there may be some delays. As it stands, we are still shipping orders worldwide. 

Our carriers are informing us of the changing circumstances that they face on a daily basis; minor delays and postal suspension are happening internationally.

Royal Mail have recently updated their Incidents page to show where the postal service has been suspend and any delays. Please click here to find the latest information for delivery.

If your country on this list has had its post suspended. Please contact us [email protected] as we can organise shipping via UPS or FedEx for you.

Our most recent update is that we’re currently only shipping from our warehouse from Monday to Friday. This means orders placed on a Friday will be dispatched on the following Monday as normal.

We do recommend ordering to addresses that you know you’ll be able to access, such as your home, as opposed to business addresses that may have restricted access at this time.

 

Have a question about something else?